Terms and Conditions
Refund Policy
Due to the highly technical content and production costs, all items purchased from Alluredbooks are non-refundable.
If the item you purchased is damaged, you have 30 days to return it for an exchange. Please be sure to include a copy of the packing list or invoice along with a brief description of what is wrong with the item. After reviewing the return, we will send out a replacement copy.
If you have received the wrong item, please contact us at books@allured.com.
No P.O. BOX or APO
A street address is required for shipping. This does not apply to billing addresses.
Freight Forwarders
Alluredbooks releases all shipping responsibilities once the package is delivered to the buyer's freight forwarding destination. It is the buyer's responsibility to inform the correct shipping address and contact information of the assigned forwarder to Alluredbooks. We are not liable for any loss or damages that occur after shipment has been released to the assigned forwarder. The buyer will take sole responsibility of all lost or damaged shipments.
| Shipping Method | Delivery Estimate |
|---|---|
| US Ground | 5-7 business days |
| Next Day Air Early AM | next day by 8am |
| Next Day Air | next day by 10:30am |
| Next Day Air Saver | next day by 3pm |
| 2nd Day Air | by 5pm |
| 3-Day Select | by 5pm |
| Note: The above services are only available for US destinations. | |
| Canada Ground | 7-10 business days |
| Note: this service is only available for shipments delivering to Canada. Additional delays may occur due to customs. Please note, customs duty and taxes assessed by Canada is the responsibility of the customer, not Allured Publishing or UPS. | |
| Worldwide Express 1 & 2 | 5-15 business days |
| Note: this service is only available for destinations outside of the US or Canada. Additional delays may occur due to customs. Please note, customs duty and taxes assessed by the destination country is the responsibility of the customer, not Allured Publishing or UPS. | |
Order Processing Times
Express shipments will be processed the same day if received before 2pm CST. All other orders will be processed the following day. Orders placed after 2pm on Friday, over the weekend or over a holiday will be processed the next open business day. If we are unable to provide express delivery for any item, we will contact you immediately. Please also check the product page for any notes about express delivery options.
Signature Requirement
A signature is required for all deliveries. Please ship to a location where someone is available to sign for your shipment.
Please note: If you request a shipper's release (drop off without a signature), Allured will not be responsible for any lost or damaged shipments. Shipper's release is only valid for domestic orders shipping within the United States.
Address Changes
There is $15-$20 charge for any address changes made after your order has shipped. To avoid this cost, please be sure to select a valid delivery location for your order.